Who we are
Unsocial Studiio is a social media and marketing studio based in Wollongong, NSW. This policy covers the Social Media Audit pages on this site. Questions go to esther@unsocialstudiio.com.
What we collect
When you book or fill in our form we collect what you give us: your name, business name, email address, your social media handles or links, and your answers about your business. If you share view access or screenshots of your insights, we see those too.
When you visit, we also collect how the site is used: pages viewed, buttons clicked and roughly where visitors come from. This is done with cookies and similar tools.
Payments
Payments are taken by Stripe. Your card details go to Stripe, not to us. We see that you paid, how much, and the email you used.
What we use it for
To do your audit, write your report, book your call and contact you about it. To understand how people use the site so we can improve it. To measure whether our advertising is working and to show our ads to people who may be interested.
Cookies and tracking
This site uses Google Analytics to count visits and see how pages are used, and the Meta Pixel to measure and improve our Facebook and Instagram ads. Both use cookies that collect traffic data. You can block cookies in your browser settings, install Google's Analytics opt out browser add on, and change your ad preferences in your Facebook and Instagram settings.
Who we share it with
We don't sell your information. We use other companies to run the business, and they handle your information on our behalf: Stripe for payments, Google for analytics and email, Meta for advertising, Make and Notion to store and organise your form answers, and Wix to host this site. Some of these companies store information outside Australia.
Your insights and account access
We never ask for your passwords. Anything you share from your accounts is used only to do your audit.
Seeing, fixing or deleting your information
Email esther@unsocialstudiio.com and we'll show you what we hold about you, correct it, or delete it. If you're unhappy with how we've handled your information, tell us first so we can put it right. You can also contact the Office of the Australian Information Commissioner.
Changes
If this policy changes, the new version will be posted on this page with a new date.